Order Cancellation

Customers may request order cancellation before the order has been shipped. Once the package has been dispatched and tracking information has been generated, cancellation requests may no longer be accepted.

Cancellation Request Time

If you wish to cancel your order, please contact our support team as soon as possible after placing the order for faster assistance.

Return Policy

Due to the nature of healthcare and pharmaceutical products, opened, used, or damaged products are generally not eligible for return.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and order details for review and assistance.

Refund Process

Approved refunds may take several business days to process depending on the payment method and financial provider.

Non-Refundable Situations

• Incorrect shipping information provided by customer
• Delayed delivery caused by customs or courier services
• Opened or used healthcare products
• Orders canceled after shipment dispatch

Customer Support

For cancellation, return, or refund assistance, please contact our support team anytime.

Email: support@ivermectinhub.com
Email: ivermectinhub@gmail.com